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Operation & Safety
Common questions about how to safely operate our different products.
7 articles
How does the HEATSCOPE® heater remote control work?The intuitive remote control allows you to easily turn multiple HEATSCOPE® units on and off with the simple touch of a button.
Can I control HEATSCOPE® infrared heaters continuously with a standard dimmer?HEATSCOPE® infrared heaters cannot be controlled with a standard dimmer due to the amount of power required.
Do I need a separate remote control for each HEATSCOPE® heater?No, one remote control works with multiple heaters.
Where is the power cable of the infrared heater located?For Vision and Spot models, the power cable is located on the side of the appliance. Pure is equipped with a cable latch for ease of installation.
How do you turn the HEATSCOPE® heater on?Your HEATSCOPE® radiant heater needs to be connected to an electrical circuit. It can then be turned on via a wall switch, a remote control or a smartphone.
Is a remote control included with your HEATSCOPE® heater?The remote control comes included with Spot 1600W. This is an optional accessory for Spot 2800W and Vision 3200W.
Is the HEATSCOPE® heat output adjustable?HEATSCOPE® radiant heaters have two options to adjust to your heating needs: 100% and 50%. You can adjust the setting from your wall switch, remote control or smartphone.